October 14, 2024

What is Apple Stolen Device Protection?

When Apple released iOS 17.3 in January 2024, it introduced a Stolen Device Protection feature to provide iPhone users with added security.

Cell phone theft is a significant issue across the United States. In major cities, up to 40% of thefts involve cell phones, and roughly 1 in 10 Americans has experienced phone theft. The most common theft locations are restaurants, accounting for around 16% of cases, while public transportation such as buses and subways are less common. Interestingly, 39% of stolen phones are iPhones, making them highly targeted by thieves. Theft tends to happen more frequently in urban areas, but about one-third of incidents occur in suburban settings. Most thefts happen between noon and 5 p.m. rather than late at night. Unfortunately, only about 32% of stolen phones are recovered, even though 90% of victims take action to try to recover them.

What is Apple Stolen Device Protection and how does it work?

What is Apple Stolen Device Protection?

Apple’s Stolen Device Protection is a security feature designed to protect your iPhone if it gets stolen. Here’s how it works:

  1. Biometric Authentication: When your iPhone is away from familiar locations (like home or work), certain actions require biometric authentication with Face ID or Touch ID. There’s no passcode fallback, so only you can access these features.
  2. Security Delay: For critical actions like changing your Apple Account password or device passcode, there’s a security delay. After a successful biometric authentication, there’s an hour wait followed by another biometric authentication.
  3. Lost Mode: If your device is stolen, you can use the Find My app or iCloud to mark your device as lost4. This locks your device and prevents unauthorized access.

What devices does Apple Stolen Device Protection work on?

Apple Stolen Device Protection is available on iPhones running iOS 17.3 or later. So, any iPhone that has been updated to this version or later will have access to this feature.

What features of the iPhone does Stolen Device Protection prevent a thief from accessing?

Apple’s Stolen Device Protection prevents unauthorized access to several key features on your iPhone when it’s not in a familiar location. These include:

  1. Using passwords or passkeys saved in Keychain.
  2. Using payment methods saved in Safari (AutoFill).
  3. Turning off Lost Mode.
  4. Erasing all content and settings.
  5. Applying for a new Apple Card.
  6. Viewing your Apple Card or Apple Cash virtual card number.
  7. Taking certain Apple Cash and Savings actions in Wallet (e.g., Apple Cash or Savings transfers).
  8. Transferring data to another device

In essence, it adds an extra layer of security by requiring Face ID or Touch ID authentication for these actions, making it harder for thieves to access your personal information.

What is considered a familiar location?

A familiar location typically includes places where you frequently use your iPhone, such as your home and work. Your iPhone uses Significant Locations to recognize these places. You can manage these settings in Settings > Privacy & Security > Location Services > System Services > Significant Locations.

How do I enable Apple Stolen Device Protection?

Enabling Apple Stolen Device Protection is quite simple1. Here are the steps:

  1. Open the Settings app on your iPhone.
  2. Navigate to Face ID & Passcode (or Touch ID & Passcode if you’re using Touch ID).
  3. Enter your device passcode to unlock the settings page.
  4. Scroll down and tap on Stolen Device Protection.
  5. Turn on the toggle switch to enable Stolen Device Protection.

Make sure you have two-factor authentication set up for your Apple Account, a device passcode, and Face ID or Touch ID enabled. Also, ensure that Significant Locations (Location Services) are turned on.

How does a damaged Face ID or Touch ID module affect Stolen Device Protection?

If your Face ID or Touch ID module is damaged, it can impact the functionality of Stolen Device Protection. Since this feature relies on biometric authentication (Face ID or Touch ID) for certain actions when your iPhone is away from familiar locations, a damaged module would prevent you from accessing these features securely.

You could still enable and disable Stolen Device Protection at a familiar location if your biometric authentication is damaged, but it would be significantly more challenging. Since the feature relies on biometric authentication to grant access, a damaged Face ID or Touch ID module would mean you can’t authenticate in the intended manner.

Can Stolen Device Protection affect the ability to repair a damaged iPhone? Should I turn it off (if possible) prior to taking an iPhone in for repair?

Stolen Device Protection shouldn’t directly affect the ability to repair your iPhone. However, turning it off before taking your iPhone in for repair might simplify the process, especially if your biometric authentication (Face ID or Touch ID) is damaged.

To turn it off, you can go to Settings > Face ID & Passcode (or Touch ID & Passcode), enter your device passcode, and then toggle off Stolen Device Protection.

It’s a good idea to turn it off temporarily to avoid any complications during the repair process. Once your device is repaired, you can easily turn it back on.

Can I turn off Stolen Device Protection remotely like Find My?

Unfortunately, you can’t turn off Stolen Device Protection remotely like you can with Find My. To disable it, you’ll need to do so directly on your iPhone by following the steps mentioned earlier.

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I needed to get my cracked displayed repaired on my MacBook. This was my experience with the Apple Store in Cherry Creek: - First go to the store for a diagnostic appointment where they confirmed that my screen was indeed cracked - They order the part and set up an appointment for me to come drop my computer off 5 days later. - Despite having an appointment, I waited over an hour and had to leave due to restraints. They then released the part and I had to start the process over again with a new diagnostic appointment (as if my screen wasn't still broken) With Denver Mac Repair: - Dropped it off at 5:30PM Friday afternoon - Was ready for pickup Monday at 3pm Not to mention they were ~$70 cheaper than Apple. These guys are legends, support local and go here.
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Great professional care. They provided a lot of attention and care to help us resolve a persistent computer issue (security breach / possible hacking on personal computer). Thank you for going above and beyond and helping us feel safe using home laptop again.
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Truly Exceptional Service After more than six years, I finally got my MacBook Pro back to life—and I couldn’t be more grateful to Denver Mac Repair. The staff was absolutely awesome: knowledgeable, skilled, professional, honest, and genuinely caring. In a world where people with true expertise and integrity can feel increasingly rare, these guys reminded me that they still exist. They didn’t just repair my computer—they woke it back up after six years and brought back something I had almost given up on. That meant a lot to me. Thank you, Denver Mac Repair, for your incredible work and for treating me with such honesty and professionalism. You guys are truly the best, and I highly recommend you to anyone who needs Mac repair!
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All I can say is wow! My son accidentally dropped his iPhone in a river while on a backpacking trip. Turns out his iCloud backup had not been set up properly, and three years of pictures had been potentially lost. The guys at Denver Mac Repair got everything up and running and transferred to a new phone. These guys are awesome, knowledgeable, professional, and their pricing was very fair. Thank you!
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I had a great experience, I dropped my iPhone in the hotel pool and it wouldn't turn back on. My cloud storage was full and Mac said they could do nothing about my files. I took my phone to Denver Mac and Christopher said they'd try to get the data off for me, he seemed very positive even said it worked 90% of the time. Two days later I got a call from AJ and he had all my family's vacation photos on a thumb stick and back to me before our flight. Christopher and AJ were both friendly and awesome! I don't know if I'll be back to Denver but if anyone is headed that way with an iPhone Denver Mac is the place.
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